Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

SayRoll (“SayRoll”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of the information processed through our mobile applications and web platform (collectively, the “Services”). This Privacy Policy explains how we collect, use, store, disclose, and protect personal and operational data when you use SayRoll.

This policy is designed to comply with applicable U.S. privacy laws, including but not limited to the California Consumer Privacy Act (CCPA/CPRA), and other federal and state regulations.

1. Scope of This Policy

This Privacy Policy applies to:

  • SayRoll Runner App
  • SayRoll Supervisor App
  • SayRoll Web Dashboard
  • Any related services, integrations, APIs, and support channels

It applies to users operating in airports, airlines, ground handling companies, logistics providers, and authorized enterprise clients.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when required for operational or security purposes:

  • Full name
  • Email address
  • Phone number
  • Job role and company affiliation
  • User credentials (hashed and encrypted)

2.2 Operational & Work-Related Data

SayRoll processes operational data strictly related to airport workflows, including:

  • Task assignments and status updates
  • Time stamps and activity logs
  • Operational checkpoints and validations
  • Incident reports and service confirmations

2.3 Device & Technical Information

  • Device type, OS version, and app version
  • IP address and approximate location (not precise GPS unless explicitly enabled)
  • Log files, crash reports, and performance metrics

2.4 Camera & Media Access

Camera access is used only for operational validation (e.g., service evidence, incident documentation) and never for biometric identification or facial recognition.

3. Offline Data & Synchronization

SayRoll supports offline operation.

When internet connectivity is unavailable:

  • Data is securely stored locally on the device
  • Information is encrypted at rest
  • Data synchronizes automatically once connectivity is restored

No data is transmitted without encryption.

4. How We Use Information

We use collected information strictly to:

  • Enable airport operational workflows
  • Assign, track, and validate tasks
  • Provide real-time supervision and reporting
  • Ensure platform security and fraud prevention
  • Improve performance, reliability, and user experience
  • Comply with legal, contractual, and regulatory obligations

We do not sell personal data under any circumstances.

5. Legal Basis for Processing

We process data based on:

  • Contractual necessity with enterprise clients
  • Legitimate business interests related to operational efficiency and security
  • User consent where required by law
  • Legal and regulatory compliance

6. Data Sharing & Disclosure

We may share information only in the following cases:

  • With authorized enterprise clients (airlines, airport operators)
  • With vetted service providers under strict confidentiality agreements
  • When required by law, court order, or government authority
  • To protect the rights, safety, or security of SayRoll, its users, or partners

We do not share data for advertising or marketing profiling.

7. Data Retention

Data is retained only for:

  • The duration of the active contract
  • Legal or regulatory retention requirements
  • Legitimate operational auditing needs

When no longer required, data is securely deleted or anonymized.

8. Data Security

We implement enterprise-grade security measures, including:

  • End-to-end encryption (in transit and at rest)
  • Role-based access control (RBAC)
  • Secure authentication and session management
  • Continuous monitoring and audit logging
  • Regular security reviews and updates

Despite best efforts, no system is 100% secure. Users are responsible for safeguarding their access credentials.

9. User Rights (U.S. Privacy Rights)

Depending on your state of residence, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request information on data usage
  • Opt out of certain processing activities

Requests can be submitted via the contact details below and will be handled in accordance with applicable law.

10. Children’s Privacy

SayRoll is not intended for use by individuals under the age of 18.

We do not knowingly collect data from minors.

11. Third-Party Integrations

SayRoll may integrate with enterprise systems (e.g., airline systems, CRMs, internal tools).

We are not responsible for the privacy practices of third-party platforms.

12. International Data Transfers

Data may be processed in the United States and other jurisdictions where SayRoll or its service providers operate.

All transfers comply with applicable data protection laws and security standards.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the platform or official channels.

Continued use of SayRoll constitutes acceptance of the updated policy.

14. Contact Information

For privacy-related inquiries or requests:

Email: info@sayroll.com

United States

216 Afton Sq, Unit 201

Altamonte Springs, FL 32714

Colombia

Cra 42 #22A–23, Office 402

Bogotá